ARTISANAL HANDCRAFTED PIECE
Angel Wish Cocco Cocker
Skin Colour Cocco Print Leather assembled with Alcantara.
MADE IN ITALY
Products may not be returned or exchanged unless there’s a manufacturing fault. Under these circumstances goods may be returned within seven days of delivery date, provided the following conditions apply:
The return must be approved by Hannah Siol Couture and can be discussed by email as detailed below.
The product must be new, unused, with the original bag and packaging and must be returned within 30 days after purchase.
If we agree that the product was indeed faulty, Hannah Siol Couture will offer a refund (less shipping costs) through the original payment method or cover the new delivery costs of an exchange.
The delivery of Poste Delivery Standard takes place approximately from 3 to 5 days, excluding Saturdays and holidays.
The delivery of Poste Delivery Express takes place approximately from 1 to 3 days, excluding Saturdays and holidays.
For each shipment there are two delivery attempts. If in both cases the recipient is absent, he has ten days to collect the shipment at the post office indicated on the notice left by the courier (the 10 days include Saturdays).
You can inquire about the status of your shipment:
- with Search Cerca Spedizioni / Search Shipments, by entering the code on the receipt that you will receive via e-mail under the barcode. The code must be entered without interruptions and without a hyphen (eg: 050000201242);
- by calling the toll-free number 803.160 * and providing the sending code;
- directly on your mobile phone with the App Ufficio Postale / Post Office App, thanks to the Shipping Tracking service.